First Impressions & Feedback

General
1

I’m new to the community.

I have an Insta360 Flow 2 Pro and an iPhone 13.

Today I used the app for the first time at a soccer game and I’m very impressed with how well it already works.

The tracking is almost perfect and the panning is very smooth.

One issue is that when players with the ball are behind the goal, the camera initially focuses on them instead of the goalkeeper, who is taking a goal kick.

In 70 minutes, I only experienced one inexplicable connection drop and had to restart my gimbal.

Unfortunately, there are few settings options for the recordings.

The camera is capable of 4K 60fps, but it records in 4K 30fps.

Another problem is that I can’t review the recordings while they’re in progress. This would be desirable, at least when using a tripod at a height of 2-4 meters, to be able to make adjustments without having to lower the camera to 1.5 meters and start over.

This can sometimes take a few minutes of gameplay.

I haven’t been able to test the RTMP function in the test version yet, as it’s not enabled. I would appreciate a trial period for that as well.

There’s also no zoom function implemented. AI zoom would be very welcome.

Currently, I can’t get my iPhone 11 Pro to connect to the gimbal. I’d like to use it because it has three cameras, and I’m hoping for better zoom if that feature is implemented.

I hope that some of these suggestions might be incorporated.

I will continue testing and may even invest in the app.

Overall, I think it’s a great app.

Best regards,

Turan

Insta360 Flow 2
2

4K 60fps will be the next feature to add.

You can run FoloCam on another iPhone to watch the video. Please refer to FoloCam User Guide

Auto-zoom will be added after 4K 60fps support.

Unfortunately we don’t support iPhone 11 Pro. It has to been iPhone 13 or newer.

3

Se podría implementar un marcador y cronómetro de tiempo? Mis primeras impresiones con insta360 flow pro 2 e iPhone 13 Pro Max impresionante el seguimiento en partido de Futbol 7 sub7. Y muy fácil de usar. También sería interesante que se pudiese implementar un mando para redirigir el cardan en caso de pérdida del seguimiento y un botón de marcaje de mejores jugadas.

4

The scoreboard and timer will be implemented later but not at this time. If you have another iphone you can actually remote pan/tilt using your other phone. Please refer to the user guide for more details: FoloCam User Guide

5

  • Further observations:

  • The system targets balls near the sideline when the match ball goes out of play. Manual adjustment via the gimbal doesn’t work; it is only possible using the second phone acting as the controller.

  • Panning movements could be smoother, as they are occasionally jerky.

  • For corner kicks, the camera should lock onto the corner area so that players in front of the goal remain in the frame.

  • Similar behavior occurs during free kicks: the camera pans to follow the players in motion, failing to capture the player taking or quickly executing the free kick.

  • Additional requests:

  • Ability to manually select image resolution and frame rate.

  • Option to remove the “Folocam” watermark in the paid app (subscription) and insert custom watermarks.

  • Would it be helpful to define the corners of the pitch beforehand to prevent the system from targeting balls that go out of play?

I can’t seem to find my private messages in the forum anymore. Is this feature no longer available?

6

Agree on the free kicks - same thing happened in two penalties for me!!

7

Jerky panning movements: This seems to be caused by the increased panning speeds in the latest version. I’ll look into it.

Corner kicks and free kicks: This is an inherent limitation of the base tracking model. The Pro tracking model should handle these situations much better. Once the AI tracker is available, this issue can be further alleviated.

Image resolution and frame rate: I’d like to keep the resolution at 4K. Currently, 4K 60fps is already supported, but enabling 60fps may significantly reduce tracking performance due to hardware limitations.

Watermark: There is now an option to remove the FoloCam watermark. Custom watermarks will be supported in the future.

Corner marking: This should become possible once the AI tracker is ready.

Corner marking: this will become possible when the AI tracker is ready.

8

Hello.

It’s me again.
I recorded another game today and left the app running for half an hour before the match started, without actually confirming the recording.
Just like in the last game, my connection to the gimbal dropped shortly before the match began. I still don’t know why this happens so often. The only extra hardware I have connected is a power bank to keep my phone battery from draining too fast, since the display stays on the whole time (even though it’s being controlled via a second device).
Turning off the screen during recording would save battery life here.
Also, the Insta360 firmware is up to date.
I’m still stumped on this one.
A tip for anyone with the same problem: after the connection drops, the Insta360 switches to “Pan-Follow” mode and stops tilting during subsequent recordings—which looks pretty funny when it’s mounted 3 meters up in the air.
It’s not exactly the first thing that comes to mind when you’re panicking.
Perhaps the app could include settings for specific phone or gimbal features—like tracking speed, HDR, Dolby Vision, etc.
A tracking mode for individual players might also be a possibility.

Despite all that, I really enjoy using the app, as it does a great job of recording autonomously.

I plan to use the upcoming games to test the auto-zoom function. I’m curious to see how it performs.

9

If you connect the iPhone to a power bank via a charging cable, the charging cable can apply a constant pulling force on the iPhone, which interferes with the gimbal’s motors, causing them to overload and eventually to give up. For this reason, charging the phone while recording is not recommended.

10

I had a similar issue with the Flow Pro v1, where it would randomly drop the connection to the phone mounted on it. I actually had the gimbal paired but not actively connected to another phone I had with me. I “forgot” the gimbal from that phone and it stopped disconnecting.

No clue why that worked, but it hasn’t dropped once since then and I’ve recorded about a dozen games.

11

Hi there,

I’m back with plenty of recording experience under my belt.

After a lot of research and experimentation, I think I’ve found the best settings for my needs.
However, I still run into a few issues now and then.

First off, I’m using an Insta360 Flow 2 Pro with an iPhone 17 Pro (no SIM card installed), running almost exclusively the FoloCam app.
The whole setup is mounted on a Walimex Pro Air 380 Deluxe stand at a height of just over 4 meters.
I position the camera 4–5 meters back from the sideline, ideally opposite the coaching zone.
I’m also using an INIU B1-B5 power bank.

Here are the settings I use for D-youth (U13) matches, which are played 9v9 on a 70x50m pitch:

  • Sport Mode: Soccer Pro Mode
  • Zoom: Fixed at 1.5x
  • Tripod height: 4m
  • Auto Tilt
  • Audio: On
  • 4K 30fps (this is a fixed requirement)
  • Watermark: Off

In most cases, the recording works perfectly.

However, the following issues crop up occasionally:

  • The gimbal spins around several times, and the connection drops. I haven’t figured out why yet.
  • Ball tracking gets stuck on the sideline—sometimes when someone else on the sideline has a ball, but occasionally even without a ball present.
    In these instances, the auto-tracking needs to recognize more quickly that it isn’t tracking the actual match ball.
    The new iPhone’s battery allows for two 35-minute halves, though it cuts it close. The problem is that I don’t get any feedback on the status, and I can’t see the battery level on the second phone either.
  • I’ve connected a modified cable here so that it doesn’t interfere with the gimbal’s movement.
    It connects to the iPhone via the bottom port on the Flow 2 Pro. - At the same time, I charge the gimbal using an additional power bank. However, I sometimes feel that this setup causes the connection to drop—especially when the gimbal is fully charged.
    Additionally, the gimbal’s charging port won’t allow the iPhone to charge, claiming the phone’s temperature has risen—though, in my opinion, that isn’t actually the case. I then have to switch to the power bank.
  • I use an iPhone 13 to monitor and, if necessary, correct the game tracking.
    If I press a directional button three times in quick succession, the app can’t keep up and the connection drops.
    Perhaps using a trigger button on a second iPhone would be faster, or—alternatively—having the AI ​​recognize the situation more quickly on its own.
  • An AI pause function would be very helpful during breaks; it would prevent the AI ​​from searching for the ball when play is paused (since the ball is usually taken off the field). This would have the added benefit of saving iPhone battery life.
  • Unfortunately, there is no notification when storage runs out; a remaining storage indicator would be desirable here.

I know other features take priority, but in the near future—and accessible via remote device—I would like to see the following:

  • Battery level indicator
  • AI pause function
  • Trigger button
  • Storage indicator
  • Pulsing mode
  • Flashlight during recording
  • Screen off to save battery.

I don’t know exactly what gets recorded in the logs—possibly battery usage, too—but I’d be happy to make them available.
Unfortunately, I recently deleted all the videos and logs from the last 10–15 recordings due to a lack of storage space. But there will certainly be more to come :slight_smile:

12

Hi, me again.

Sorry, AI pause function means AI hold function.

Today, I discovered that when the gimbal is fully charged and connected to a power bank while recording, it loses its connection to the phone.
This happened several times today, and I was able to reproduce the issue consistently.
I suspect the problem lies with the gimbal itself.

Additionally, the connection to the phone was lost when I used the trigger button.

In both cases, I had to turn the gimbal off and back on again.

Furthermore, it seems that the “Auto Zoom” feature doesn’t actually zoom in or out on its own at all.

Also, spectators interfere with the tracking function because the system mistakenly identifies them as players and continues to track them.